Account
Close
FAQs
Click on the questions below to reveal the answers.
General
What are your office hours? Which number should I dial if I need assistance?
Our offices are open Monday to Friday, 9:00am to 4:00pm. The number to contact is 937-835-5000.
Are you open to the public?
No, our establishment is not open to the public for safety reasons.
Where can I buy your products?
Any dealer in contact with our distributors can order what you need.
Where can I find the prices of your products?
The recommended retail price is published on our website. Contact your trusted dealer for the final price.
Can I buy directly from you?
No, we do not sell in retail, only through distributors.
M9-22
Can I dry fire? Why not?
No. When dry firing a rimfire firearm, it can cause damage to the firing pin and chamber as well as jamming. It is recommended to use snap caps for practice.
Where can I find the serial number of my gun?
The serial number is located on the left side, under the carriage.
Where and when was my pistol made?
Please contact customer service by email: info@chiappafirearms.com or phone: 937-835-5000. Visit our website for business hours.
What is the trigger weight?
The weight is about 1.99Kg
Are there other manufacturers making magazines for your product?
No.
My pistol does not chamber/extract the ammunition correctly
Slide the pistol slide backwards and observe the cartridge chamber, at 12 o'clock where the ammunition collar would be positioned: is there a dimple or square mark? If present, this could be the cause, i.e. damage caused by the firing pin to the edge of the chamber through blank fire. It is the most common problem with this type of weapon. This damage must be removed by a gunsmith. Another cause could be the ammunition used: we recommend the use of quality High Velocity ammunition for the correct cycle of the product. If the problem persists, contact our customer service.
I have reassembled the pistol and now I cannot remove the magazine and/or the slide does not move
Most likely the weapon was not reassembled correctly. Pick up the gun again. When reassembling, make sure the hammer drop lever (#35 in the instruction manual exploded view) is in the rear/up position when replacing the slide. If this hangs when assembling the weapon, it is in the wrong position and must be returned to the state described above.
Little & Double Badgers
I am unable to chamber/extract the ammunition in the .22 caliber barrel
Look at the cartridge chamber, at 12 o'clock where the ammunition collar would be positioned: is there a dimple or square mark? If present, this could be the cause, i.e. damage to the firing pin at the edge of the chamber due to blank fire. It is the most common problem with this type of ammunition. This damage must be removed by a gunsmith.
The opening of the weapon feels very stiff.
There is a method that the customer can take to try to resolve the problem. There are two screws on the receiver: loosen the screw on one side until the desired slack is obtained. If this does not solve the problem, the firearm should be taken to a gunsmith or contact our customer service for assistance at info@chiappafirearms.com
I've fired my Double Badger before, but now it looks like the 22's firing pin is exposed even though the rifle has already been cocked
This problem is due to blank fire and the firing pin is too damaged to function properly and needs to be replaced. The weapon must be taken to a trusted gunsmith.
MFOUR-22
My shotgun does not chamber/extract the ammunition correctly
Remove the bolt from the upper and observe the cartridge chamber, at 12 o'clock where the ammunition collar would be positioned: is there a dimple or square mark? If present, this could be the cause, i.e. damage caused by the firing pin to the edge of the chamber through blank fire. It is the most common problem with this type of weapon. This damage must be removed by a gunsmith. Another cause could be the ammunition used: we recommend the use of quality High Velocity ammunition for the correct cycle of the product. If the problem persists, contact our customer service.
Does my upper damage the buffer tube?
On most lowers everything can be kept as if you were using your own .223/5.56 upper. But in the event that, using our upper, the retaining pin appears to become damaged, you can remove the shear pin, buffer and buffer spring as these are not required for the Chiappa MFOUR-22 to function properly
1873
The user manual is different from my revolver model
We provide a single user manual for all models of the SAA 1873 in .22 caliber. You can download the latest version of the same on our website.
What is the trigger weight?
The weight is about 1.99 kg.
Rhino Revolver
Can I use a .38 special in my .357mag Rhino revolver?
Yes, you can use .38 special ammunition in the .357 magnum. You must clean the cylinder after using a .38 special before using a .357mag to prevent the ammunition from jamming in the chamber.
What is the trigger weight? Is there any way to lighten it?
The weight is about 2.5 kg in single action and 4.5 kg in double action, but we sell a trigger lightening kit ("Trigger Conversion Kit") which reduces the weight by more than a kilo.
How do I mount the "Trigger Conversion Kit" on my revolver?
Fitting of the trigger relief kit should be done by a trusted gunsmith.
Do I need to use moon clips with my revolver?
The .357 mag caliber can also be used without the bezels. The 9mm and .40 S&W calibers require their use instead.
Can I change the length of my revolver?
No.
Is it possible to add a rear sight to my Rhino 2"?
No.
Where and when was my revolver made?
Please contact customer service by email: info@chiappafirearms.com or phone: 937-835-5000. Visit our website for business hours.
I was shooting my Rhino and the trigger went limp and the chamber is still loaded. How can I safely unload the weapon?
Please contact customer service by email: info@chiappafirearms.com or phone: 937-835-5000. Visit our website for business hours.
1911-22
Can I dry fire? Why not?
No. When dry firing a rimfire firearm, it can cause damage to the firing pin and chamber as well as jamming. It is recommended to use snap caps for practice.
Where can I find the serial number of the weapon?
The serial number is located on the right under the cart.
Where and when was my pistol made?
Please contact customer service by email: info@chiappafirearms.com or phone: 937-835-5000. Visit our website for business hours.
What is the trigger weight?
The weight is about 2.49 kg.
Are the sights interchangeable?
Yes, depending on the model. Please contact our customer service for more information.
How do I disassemble the carriage disassembly nose?
Rotate the nose 90° and slide the slide backwards with force a couple of times or by trying to use a plastic hammer.
My pistol does not chamber/extract the ammunition correctly
Slide the pistol slide backwards and observe the cartridge chamber, at 12 o'clock where the ammunition collar would be positioned: is there a dimple or square mark? If present, this could be the cause, i.e. damage caused by the firing pin to the edge of the chamber through blank fire. It is the most common problem with this type of weapon. This damage must be removed by a gunsmith. Another cause could be the ammunition used: we recommend the use of quality High Velocity ammunition for the correct cycle of the product. If the problem persists, contact our customer service.
My gun has feed problems.
The most common problem is due to a malfunctioning charger. Try using another charger to confirm that the first one is faulty. Contact your trusted armory for its replacement.
Are there metal magazines for my 1911-22?
We currently only manufacture and sell polymer magazines that ship with all of our 1911-22 pistols. Additional magazines can be purchased at your local gun shop.
Gauge Adapters & M6
I am unable to chamber/extract the ammunition in the .22 caliber barrel.
Look at the cartridge chamber, at 12 o'clock where the ammunition collar would be positioned: is there a dimple or square mark? If present, this could be the cause, i.e. damage caused by the firing pin to the edge of the chamber through dry fire. It is the most common problem with this type of ammunition. This damage must be removed by a gunsmith.
The opening of the weapon feels very stiff.
There is a method that the customer can take to try to resolve the problem. There are two screws on the receiver: loosen the screw on one side until the desired slack is obtained. If this does not solve the problem, the firearm should be taken to a local gunsmith or you can contact our customer service at info@chiappafirearms.com
I can't insert the insert into the 12-gauge barrel / I can't get the insert out.
This is a problem that can only be solved by taking your firearm to a gunsmith.
M1-22
What scope can I mount on my M1-22?
We produce two types of Picatinny rails to be applied on our rifles. Please visit our website under "Accessories" for more information.
Can I apply a sling and oil can to the rifle?
Yes, it is possible.
What is the trigger weight?
The weight is about 3.49 kg.
My gun has feed problems.
It may have a faulty charger. Try the other supplied charger to see if this is the problem. If so and the firearm is still under warranty, contact your gun shop for a free replacement.
M1-9
Which scope can I mount on my M1-9?
We produce two types of picatinny rails to be applied on our rifles. Please visit our website under "Accessories" for more information.
1892
My 1892 rifle in .357mag is not cycling properly.
This firearm is designed specifically for the .357mag caliber. It is not capable of operating with .38 special ammunition. Then use the correct .357mag caliber for the rifle to function properly.
Spencer
The ammunition I'm using seems to be malfunctioning
The Spencer is a type of firearm that adopts ammunition of a specific type and length. Refer to the manual for the correct cartridge to use.
Kodiak & Alaskan
My .357mag rifle is not cycling properly.
This firearm is designed specifically for the .357magnum caliber. It is not capable of operating with .38 special ammunition. Then use the correct .357mag caliber for the rifle to function properly.
My rifle won't disassemble.
This problem needs to be fixed by a gunsmith.
